HOME > EXPERTISE > PROBLEM ANALYSIS & DISPUTE RESOLUTION

Often in the building industry, substantial expenditure and effort is devoted to the litigation of waterproofing issues. We encourage a collaborative approach as a more efficient and cost effective alternative for the resolution of disputes over defects.

 

Our collaborative approach is focused on firstly determining the facts by analysis of the building problems and secondly by facilitating a dispute resolution process in collaboration with all stakeholders.

PROBLEM ANALYSIS

 
DEFINE THE PROBLEM

We provide a reverse brief to establish your expectations and the scope of the problem. 

'Begin with the end in mind' - Dr Stephen R Covey

DEFINE THE PROBLEM
COLLATE
  • Procure construction drawings/documentation

  • Interview stakeholders

  • Conduct site investigations

  • Sketch findings

  • Procure specialist reports

COLLATE
3
HYPOTHESISE

Construct a hypothesis based on comparing information and observations with similar past cases, to explain the nature and cause of the problem.

4

Design and perform selective, systematic flood tests to reproduce the leak where possible.

DESIGN TEST
DESIGN TEST
5
VALIDATE TEST
  • Monitor test results by observation and/or thermography.

  • Compare test results or rain events with hypothesis.

  • Refine, alter or expand the hypothesis if not supported by test results and data.

VALIDATE TEST
6

Based on the validated data, describe the precise cause, report conclusions and develop solutions.

SOLUTION
SOLUTION
NO
YES
HYPOTHESIS
SUPPORTED

DISPUTE RESOLUTION

1.

Problem analysis to establish the source and cause of the defects.

2.

Review of documentation and contract history to define responsibility.

3.

Specialised survey of building to determine the scope.

4.

Design of proposed repair details, specifying material selection and repair methodology.

5.

Oversee formation of Deeds of Release with appropriate legal input.

6.

Advise on appointment of independent project manager for supervision of rectification works.

Micro flood test to determine leak source (Step 1).

Extract from a specialised survey (Step 3).

Sketch of proposed repair (Step 4).